Refund policy

Last updated: November 6, 2026

SmartyTab is free to use, and every new install gets 14 days of Pro without a card. If you buy Pro and it is not for you, we will give the money back.

14 days, no questions asked

If you ask for a refund within 14 days of purchase, we refund the full amount you paid. This applies to Pro Monthly, Yearly and Lifetime, including the first payment of a subscription. You do not need to give a reason.

How to ask

• Use the contact form (topic: Billing) or write to support@smartytab.app. Include the email you bought with.
• Or use the Link or Stripe support link on your purchase receipt.

We approve a valid request in a business day or two. The refund is issued to the original payment method, and your bank may take 5 to 10 business days to show it.

What happens to your license

A refunded license is deactivated, and SmartyTab goes back to the Free plan on your Macs after it next checks in. A refunded subscription is cancelled and not renewed.

Renewals

Subscriptions renew automatically until cancelled. If a renewal charges you and you did not want it, ask within 14 days of that charge and we will refund it. Cancelling stops future renewals and you keep access until the end of the period you paid for.

Stripe's role

Payments are processed by Stripe through Stripe Managed Payments. Stripe, selling through Link ("Sold through Link"), is the merchant of record: it collects the payment, handles tax and VAT, and sends the receipt. Stripe can also refund a purchase on its own, within 60 days of purchase in certain cases, and handles payment support. This does not reduce the 14-day promise above. Our own policy applies on top of whatever Stripe's terms provide.

Your statutory rights

Nothing here limits any refund or withdrawal rights you have under the law where you live.

See also the terms and the privacy policy.